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FactualTV Privacy Policy
This document outlines FactualTV.com's ("FactualTV") "Privacy Policy" that needs to be included in the service and presented to users.
FactualTV Privacy Policy
Effective from April 30, 2008
FactualTV takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and useful service. This Privacy Policy statement explains the data processing standards of FactualTV. To offer you a useful service we request some information from you and we automatically collect other information about your usage of our services. This allows us to offer you the best service possible, and we understand the critical importance of personal privacy and want you to understand how we handle your personal information.
FactualTV provides an online library of documentaries and factual programs from content owners which can be viewed and downloaded via our website, FactualTV.com. Our service, including the Content Library and any other features, tools, applications, materials or other services offered from time to time by FactualTV in connection with our business on any of the Sites are referred to collectively as the "FactualTV Services".
By visiting the FactualTV Site (whether or not you are a registered member) or using any of the FactualTV Services on any of the Sites, you are accepting this Privacy Policy. If you do not want information about you to be used in the manner set forth in this Privacy Policy, please do not use the FactualTV Services.
Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.
FactualTV Privacy Policy
Effective from April 30, 2008
FactualTV takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and useful service. This Privacy Policy statement explains the data processing standards of FactualTV. To offer you a useful service we request some information from you and we automatically collect other information about your usage of our services. This allows us to offer you the best service possible, and we understand the critical importance of personal privacy and want you to understand how we handle your personal information.
FactualTV provides an online library of documentaries and factual programs from content owners which can be viewed and downloaded via our website, FactualTV.com. Our service, including the Content Library and any other features, tools, applications, materials or other services offered from time to time by FactualTV in connection with our business on any of the Sites are referred to collectively as the "FactualTV Services".
By visiting the FactualTV Site (whether or not you are a registered member) or using any of the FactualTV Services on any of the Sites, you are accepting this Privacy Policy. If you do not want information about you to be used in the manner set forth in this Privacy Policy, please do not use the FactualTV Services.
Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.
Collected Information
FactualTV collects personally identifiable information in order to establish and enhance our relationship with you.
Also, it helps us deliver a first class user experience. When we collect personally identifiable information from you it
is because you are voluntarily submitting the information to us in order to enjoy certain FactualTV Services or
because you want us to provide you with certain content, services or information. We also may obtain personally identifiable
information from reputable third parties.
We collect the following information:
We collect the following information:
We ask you for your email address as part of the registration procedure. We, and companies that we
may appoint from time to time to provide products and services to us or otherwise act on our behalf, use
this information to (i) send you newsletters that keep you updated about FactualTV or our service,
including information about available upgrades, functionality, features, and/or programming, (ii) ask
you to participate in surveys that help us make the FactualTV software and service better, (iii) respond
to or confirm your requests, and (iv) notify you of service issues and unusual account actions
(e.g. password resets). We will assume you are interested in receiving e-mails from us (or from
companies who we may engage from time to time to act on our behalf) and will allow you to "opt-out"
if you are not interested.
We collect statistics on your browsing behaviour (such as IP Address and operating system) as well as on your viewing behaviour in relation to distributed content and advertisements viewed.
To improve the service and quality of FactualTV we allow users to submit bug reports, feature requests, and other feedback to us. You can also file questions to us. To offer you the best feedback and support We maintain certain information, such as your username, email address, provided feedback and the time of the request.
We collect statistics on your browsing behaviour (such as IP Address and operating system) as well as on your viewing behaviour in relation to distributed content and advertisements viewed.
To improve the service and quality of FactualTV we allow users to submit bug reports, feature requests, and other feedback to us. You can also file questions to us. To offer you the best feedback and support We maintain certain information, such as your username, email address, provided feedback and the time of the request.
Use of Cookies
FactualTV uses cookies to help personalise your use of our site. A "cookie" is a small file
containing a string of characters which is sent to your computer's hard drive by the web server so that
the website can remember who you are. This information may include information relating to your use of our sites,
information about your computer such as the computer's IP address and browser type, demographic data and, if you arrived
at our site via a link from third party site, the URL of the linking page. You can reset your browser to refuse all
cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
Security Policy
FactualTV have appropriate measures in place to ensure that our users' Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside the FactualTV group of companies to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.
Changes to this Policy
This policy is effective from 30th of April 2008. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or service enhancements.
Feedback about this Policy
If you have any concerns regarding this Privacy Policy, including if you believe that FactualTV may have incorrect information for you or if you would like your personally identifiable information to be permanently removed from our database, you may email us at privacy@factualTV.com.
Emails sent to privacy@factualTV.com for purposes other than communication about personally identifiable information may not be answered.
Security Policy
FactualTV have appropriate measures in place to ensure that our users' Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside the FactualTV group of companies to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.
Changes to this Policy
This policy is effective from 30th of April 2008. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or service enhancements.
Feedback about this Policy
If you have any concerns regarding this Privacy Policy, including if you believe that FactualTV may have incorrect information for you or if you would like your personally identifiable information to be permanently removed from our database, you may email us at privacy@factualTV.com.
Emails sent to privacy@factualTV.com for purposes other than communication about personally identifiable information may not be answered.